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Shipping & Returns
Orders recived by 3pm QLD time are picked, packed and despatched same day. Next business day after this time.
We offer 2 speeds of delivery Standard and Express.
Standard: For any orders over $50.00 we offer free standard delivery almost anywhere in Australia. Anything under $50.00 will incur a $7.50 standard postage and handling fee.
We despatch from postcode 4219. You can calculate standard postage delivery time to your post code here.
Express: For any orders over $50.00 we offer Express delivery for $5.50 almost anywhere in Australia. Anything under $50.00 will incur a $12.50 express postage and handling fee.
All orders are delivered only by the fastest and most reliable couriers.
|State||Days of Delivery (Express Shipping)
|New South Wales||1||1-2|
|Queensland Far North||1-2||1-2|
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia.
Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error.
No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
**Any orders delivering to Northern Territory or remote areas exceeding over 5 kilos will incur extra freight charges**
Frances Le Flay
I want to offer PRAISE! for your amazing Customer Service. Ordered 1135am Thurs. 18th May; on my doorstep 1038am Friday 19th May! Thank you for this service level; your pricing & range of product!...Read More
Hi folk, I was only introduced to your company a little over a week ago and sent my first order less than a week ago and today it arrived on my doorstep. Thank you for such prompt service and for th...Read More
Thanx ever so much for our Toners... Can't believe the EXCELLENT service...!!!! W ordered from your Thursday and collected goods at the P.O. today.. Fantastic..!! Weve "bookemark" your site for next ...Read More
Dear WTA. Thank you for extremely quick service. Products are great, Thanks...Read More