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Shipping & Returns
Orders recived by 3pm QLD time are picked, packed and despatched same day. Next business day after this time.
We offer 2 speeds of delivery Standard and Express.
Standard: For any orders over $50.00 we offer free standard delivery almost anywhere in Australia. Anything under $50.00 will incur a $7.50 standard postage and handling fee.
We despatch from postcode 4219. You can calculate standard postage delivery time to your post code here.
Express: For any orders over $50.00 we offer Express delivery for $5.50 almost anywhere in Australia. Anything under $50.00 will incur a $12.50 express postage and handling fee.
All orders are delivered only by the fastest and most reliable couriers.
|State||Days of Delivery (Express Shipping)
|New South Wales||1||1-2|
|Queensland Far North||1-2||1-2|
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia.
Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error.
No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
**Any orders delivering to Northern Territory or remote areas exceeding over 5 kilos will incur extra freight charges**
Thank you so much for the quick shipment, we were down to last ones! You guys rock !...Read More
AMAZING..!! JUST GOT THE SHIPMENT DELIVERED A FEW MOMENTS AGO THAT I WAS SURE WOULDNT BE HERE UNTIL TOMORROW..!! NEEDED TO LET YOU KNOW HOW QUICK THE SHIPMENT ACTUALLY GOT HERE. WELL DONE. SEE YOU AGA...Read More
Just want to thankyou all soo very much for the prompt service and delivery to my door..product is great thanks,..oh & thanks for the goodies!:) Till next order, keep up the good work! Lorraine....Read More
I have received the goods well before your deadline, truly it is a classic example of under-promise and over-deliver - I am impressed and thank you for living upto your promises and brand values. Gr...Read More