Gert Fengler

 I had a faulty Samsung 1640 compatible toner cartridge purchased from you and on May 9, 2012 contacted your office + spoke with Natalie + without any fuss was promptly sent a replacement unit. I just want to express my appreciation of the excellent service received from you company and advise that I will continue to purchase toner and ink cartridges from you and recommend you to family and friends. Thanks & regards.