SHIPPING & RETURNS

Orders recived by 3pm QLD time are picked, packed and despatched same day. Next business day after this time.

We send all our parcels Express Delivery.

For any orders over $99.00 we offer free express overnight delivery almost anywhere in Australia. Anything under $99.00 will incur a $7.50 standard postage and handling fee. 

All orders are delivered only by the fastest and most reliable couriers.

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia.

Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error.

No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

 

**Any orders delivering to Northern Territory or remote areas exceeding over 5 kilos will incur extra freight charges**